We understand that sometimes, customers may need to return items for various reasons. Please read our return policy below:
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If you have received a damaged product, we will be happy to provide a full refund but you will be responsible for the shipping costs associated with returning the items. Please contact us within 14 days of the purchasing date of the product and provide photographic evidence of the damage. We will then work with you to arrange for a return or exchange.
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If you have received an unopened product but have decided that you no longer want it, we will still be happy to accept the return. However you will be responsible for the shipping costs associated with returning the item. Please contact us within 14 days of purchasing the product to initiate the return process.
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In order to be eligible for a refund, the returned product must be in its original condition and packaging, with everything intact. We reserve the right to refuse refunds for items that have been opened or damaged due to mishandling by the customer.
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Please note that we are unable to offer refunds on any opened or consumed products, as we cannot guarantee their safety or quality once they have left our facility.
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Thank you for your understanding, and please don't hesitate to contact us with any questions or concerns.